Yes, Tele2 Arena is a fully cashless venue, which means that all transactions made within the stadium must be completed using digital or card-based payment methods. This includes food and beverage purchases, merchandise, and any other on-site services. Cash is not accepted at any point inside the stadium.

Visitors can pay using all major credit and debit cards, including Visa, Mastercard, and American Express. Additionally, mobile payment options such as Apple Pay and Google Pay are supported throughout the arena. All vendors and kiosks are equipped with contactless payment terminals to ensure fast and secure transactions.

For international visitors, make sure that your card is activated for overseas or international use. It’s also a good idea to carry a backup payment method in case your primary card is declined.

For guests with accessibility concerns, all payment terminals are reachable from wheelchair height, and staff are trained to assist where needed.

Planning ahead by confirming your payment method is accepted will help avoid delays or inconvenience during your visit.

Public transportation to the stadium is highly accessible and recommended, especially on event days when traffic and parking can be limited. The venue is located in the Johanneshov district, just south of Stockholm city center, and is well-served by metro, bus, and commuter rail lines.

The two closest metro stations are:

– Globen (Green Line): Just a short walk from the arena
– Gullmarsplan (Green Line): A major interchange also served by buses and trams

For bus travel, multiple Stockholm Public Transport (SL) lines stop near the arena. Use the SL app or website to plan your route in real time.

Nearby commuter rail stations include Årstaberg and Stockholm Södra. From these stations, you can easily transfer to buses or the metro to reach the arena.

Arriving early is advised, especially before high-attendance events. Transit staff are usually available at major stops to help with directions or accessibility needs.

Yes, there are several hotels within walking distance of the stadium, making it convenient for visitors attending late-night events or multi-day activities. These accommodations range from mid-range to budget-friendly options.

Key nearby hotels include:

– Quality Hotel Globe: Located directly next to the arena, this is the most convenient option and often popular among fans and performers.
– Bo Hotel: A boutique-style hotel located close to the venue within the same entertainment complex.
– Motel L Hammarby Sjöstad: Located a short walk or tram ride away, offering modern rooms at an affordable price.

If you’re looking for more options or upscale accommodations, Stockholm’s city center is only a few metro stops away and offers a wide variety of hotels to suit all budgets.

Booking early is strongly recommended during high-profile events or derby matches, as rooms near the arena often sell out quickly.

Accessible hotel rooms are available at most nearby accommodations. It’s best to contact the hotel directly to confirm availability and specific features.

Yes, guided tours are offered and provide a unique opportunity to explore areas of the stadium that are typically off-limits to the public. These tours are suitable for all ages and are especially popular with football fans and architecture enthusiasts.

Tours generally include stops at the players’ locker rooms, press areas, VIP lounges, and pitchside locations. Guests are often allowed to take photos, but rules may vary depending on the current event schedule.

To book a tour, visit AXS.com, the official ticketing partner. There, you can select your preferred date and time. Availability may be limited on matchdays or during event setup, so booking in advance is highly recommended.

Tour durations range from 45 minutes to 90 minutes. Multi-language options may be available depending on the day.

For visitors with disabilities, tours are wheelchair-accessible and guides are trained to accommodate mobility or sensory needs. Be sure to mention any requirements when booking.

Yes, the stadium is designed with accessibility in mind to ensure all visitors, regardless of ability, can enjoy their experience comfortably and safely. From seating to restrooms and payment stations, the venue provides a wide range of inclusive services.

Key accessibility features include:

– Designated accessible seating areas with companion seats
– Elevators and ramps throughout the venue for easy navigation
– Accessible restrooms located near all main entrances and seating sections
– Hearing loops in key areas for visitors using hearing aids
– Staff trained to assist guests with visual, mobility, or cognitive impairments

All entrances are wheelchair-accessible, and service animals are allowed inside the stadium. If you require assistance upon arrival, you can notify staff in advance or approach one of the designated help desks.

For best results, it’s advised to mention your needs when purchasing tickets to ensure appropriate seating and services. Contact the stadium or ticketing provider for detailed accommodation options.

The seating capacity varies depending on the type of event being held. For standard football matches, the stadium can accommodate approximately 30,000 spectators. This includes general admission, family sections, and VIP seating options.

For concerts and large-scale entertainment events, the capacity can expand to up to 45,000 attendees. This increase is made possible by converting parts of the playing field into standing or seated areas, depending on the stage setup.

Seating categories typically include:

– General seating (standard ticket holders)
– Premium seating and VIP boxes
– Accessible seating areas
– Media and press zones

All seats offer clear sightlines, and large LED screens provide real-time event coverage. For concerts, acoustics are optimized using a retractable roof and sound-enhancing architecture.

If you’re attending with a group or have specific seating needs, early booking is recommended to secure the best location.

Limited parking is available near the venue, and due to high demand on event days, driving is generally not recommended unless absolutely necessary. However, if you choose to arrive by car, there are a few nearby options.

Paid parking is offered in the Globen area, including multi-level garages and surface lots. These fill up quickly, especially during major events, so arriving early is important.

Nearby parking options include:

– Globen Shopping parking garage
– Arenagaraget (located under the arena complex)
– Street parking in surrounding neighborhoods (restrictions apply)

Be aware that traffic restrictions may be in place before and after large events, which can lead to delays. Use GPS navigation and check local traffic updates before heading out.

For guests with disabilities, accessible parking spots are available close to the main entrances. A valid disabled parking permit must be displayed.

If possible, consider using public transport, taxis, or rideshare services instead to avoid the hassle of parking.

A wide variety of food and beverage options are available inside the stadium to suit different tastes and dietary needs. From quick bites to full meals, visitors will find both local Swedish cuisine and international favorites.

Common offerings include:

– Hot dogs, burgers, and fries
– Vegan and vegetarian meals
– Gluten-free snacks and drinks
– Swedish specialties such as meatballs and cinnamon buns

Beverage stands sell soft drinks, coffee, and alcoholic beverages such as beer and wine. Alcohol is served in designated areas and may require age verification.

Food courts and kiosks are located throughout the concourse, with digital menus and contactless payment terminals for convenience. During high-attendance events, queues can get long, so arriving early or visiting during non-peak times is recommended.

For guests with allergies or specific dietary requirements, allergen information is clearly displayed, and staff are trained to provide assistance. Bringing outside food is generally not allowed unless medically necessary, in which case prior approval may be required.

The stadium offers several family-friendly features to make attending events with children safe and enjoyable. These include seating areas, food options, and facilities that cater to families with kids of all ages.

Family-specific amenities include:

– Designated family seating sections with good visibility and easy access to restrooms
– Changing tables and family restrooms located near major entrances
– Kid-friendly food options such as pizza, fries, and soft drinks
– Merchandise stands with youth-sized apparel and accessories

Security staff are available throughout the venue to help in case a child is lost or separated. Announcements and signage are offered in both Swedish and English to assist international visitors.

Noise levels during concerts or derby matches can be high, so noise-canceling headphones for younger children are recommended. It’s also a good idea to arrive early to avoid crowds and navigate to your seats with ease.

Strollers are generally not allowed in seating areas but may be stored at designated locations. Check with event staff on arrival for assistance.

The stadium was developed to replace the historic Söderstadion and create a modern, multi-purpose venue for sports and entertainment. Its construction began in 2010 and was completed in time for its official opening on July 20, 2013.

The project was initiated by the City of Stockholm as part of a broader urban development strategy in the Johanneshov district. The lead architect was White Arkitekter, one of Sweden’s most respected firms. Construction was carried out by Peab, a major Nordic construction company.

Key stakeholders included:

– Tele2 AB (title sponsor)
– AEG Sweden (event operator)
– SGA Fastigheter (municipal real estate agency managing the project)

The venue was designed with flexibility in mind, featuring a retractable roof, hybrid grass surface, and high-end facilities for fans and performers. It has since hosted major football matches, international concerts, and community events.

The stadium has become a cultural hub in Stockholm, reflecting the city’s commitment to accessible, high-quality public infrastructure.