The nearest tram stop for accessing Scandinavium is the ‘Scandinavium’ stop itself, which is located directly across the street from the venue. This makes it the most convenient option for visitors arriving by public transportation. The stop is served by tram lines 2, 4, 5, 6, 8, and 13, offering frequent service throughout the day and evening.

If you’d like alternative tram options, the ‘Korsvägen’ stop is also within a short walking distance. This stop connects with additional tram lines and can be useful if you’re coming from another part of the city. Clear signage and pedestrian paths make it easy to walk from either stop to the arena entrance.

Tips for visitors:
– Use a Göteborg public transport app or website to check live tram times.
– Make sure to validate your ticket using the machines on board or at the platform.
– Arrive early, especially before major events, to avoid tram crowding.

If your ticket is for an upper-tier seat, the most direct and efficient way to enter the venue is through the southern main entrance facing Valhallagatan. This entrance provides immediate access to escalators and stairways that lead up to the higher seating sections.

On event days, signs are clearly placed around the building to help guide visitors, and staff members are available to assist with directions. Using the correct entrance saves time and avoids unnecessary backtracking inside the venue.

What to look for:
– The southern entrance is opposite the street from the tram stop.
– Look for signage indicating ‘Upper Tier’ or ‘Section X’—section numbers are printed on your ticket.
– There are elevators available for those who cannot use stairs.

If you have accessibility needs, you can request elevator assistance at the entrance.

Doors to events at the arena typically open 90 minutes before the scheduled start time. This applies to most concerts, hockey games, and other major events. However, for high-attendance events or those with significant security measures, doors may open even earlier to manage crowd flow.

It’s strongly recommended that visitors arrive at least one hour before the event starts. This allows time to pass through security checks, find your seat, and purchase refreshments or visit restrooms without rushing.

Additional notes:
– Entry times are printed on your event ticket and may vary slightly.
– Early arrival is especially important when attending with children or if you require accessible seating.
– For Frölunda HC games, fan zones and merchandise stalls may be open outside the arena before doors open.

Yes, the venue is equipped with a range of accessible facilities to accommodate visitors with disabilities. Elevators, ramps, and designated seating areas are available throughout the arena. These features ensure that guests with mobility issues can enter and enjoy events comfortably.

Visitors who use wheelchairs or need extra assistance can request accessible seating when purchasing tickets. These seats are located in areas with clear sightlines and are usually adjacent to companion seating.

Additional accessibility features include:
– Assistive listening devices, available upon request at the information desk.
– Accessible restrooms on multiple levels.
– Staff trained to assist with directions and access needs.

For smooth entry, it’s best to arrive early and notify venue staff if you need extra support. Contact customer service in advance if you have specific requirements.

If you’re driving to an event, there are several parking garages located within walking distance of the arena. The most commonly used options include the Focus garage, Liseberg garage, and the parking facility at Svenska Mässan (Swedish Exhibition Centre). These garages offer hourly parking and are open during most events.

Parking can fill up quickly, especially during high-attendance events, so arriving early is advisable. Some garages offer digital payment via parking apps, while others accept cards or cash.

Key parking locations:
– Focus Parking Garage: Located behind the arena, about a 5-minute walk.
– Liseberg Parking: Near the amusement park, about 7 minutes on foot.
– Svenska Mässan Garage: Under the Exhibition Centre, around 5 minutes away.

There are also limited on-street parking spots, but these often have time restrictions or require local permits. Always check signage before leaving your vehicle.

Yes, there is an official fan shop located inside the venue, primarily catering to supporters of Frölunda HC. The store sells a wide range of merchandise including jerseys, scarves, hats, and other official apparel. It is typically open on game days and during major events.

The shop is situated near the main concourse and is accessible from the public areas of the building. You do not need a ticket to enter the store before an event, but access may be restricted once the event starts.

Details to know:
– Payment options include credit/debit cards and mobile payment apps.
– Limited edition items are often available during playoffs or special matches.
– Merchandise may also be available at mobile kiosks around the concourse.

If you miss your chance to shop in person, Frölunda HC’s merchandise is also available online through their official store.

The seating capacity varies depending on the type of event. For ice hockey games, the arena can accommodate approximately 12,044 spectators. This includes both lower and upper tier seating, as well as designated accessible areas.

For concerts, the capacity can expand up to 14,000 people. This is because additional seating or standing room is often added on the floor area where the ice rink is normally located. The stage setup and production requirements can slightly affect final capacity numbers.

Key figures:
– Ice Hockey: ~12,044
– Concerts: up to 14,000

When buying tickets, always check the event layout, as it can differ from one show or match to another. Some concerts may be seated-only, while others allow standing zones.

Strollers and prams are generally not allowed inside the seating areas for safety reasons. However, there are designated areas near the entrances where you can park and secure them during the event. These areas are monitored but not individually locked, so it’s best not to leave valuables with your stroller.

If you are attending with a child, consider bringing a baby carrier as an alternative. This allows easier movement through crowds and stairways.

Important tips:
– Arrive early to secure a spot in the stroller parking area.
– Label your stroller with your name and contact number.
– Ask staff at the entrance for directions to the designated parking location.

For family-friendly events, additional amenities like baby changing tables are available in some restrooms.

Yes, the venue provides accommodations for visitors with hearing impairments. Assistive listening devices are available upon request and can be picked up at the customer service or information desk inside the arena. These devices enhance audio clarity and are compatible with most hearing aids.

Event staff are trained to communicate clearly and can provide written information or direct you to visual displays when needed. Some events may also feature captioning, though this depends on the organizer.

Helpful tips:
– To reserve a listening device, arrive early and bring an ID for check-out.
– If you need special arrangements, contact the venue in advance.
– For best results, choose seats near the center of the venue where sound quality is more consistent.

Visitors with hearing impairments are encouraged to notify staff upon arrival to ensure the best possible experience.

Currently, there are no regular public tours offered for the venue. While it is a well-known location with a rich history in sports and entertainment, the facility does not operate scheduled tours for individuals or groups at this time.

Access to behind-the-scenes areas, such as locker rooms, press zones, or the ice rink, is usually restricted to event organizers, professional teams, or media crews. Occasionally, limited tours may be arranged for sponsors, school groups, or during special city events, but these are not generally open to the public.

If you’re interested in learning more about the arena:
– Visit the official website for any future announcements.
– Check with the city tourism office for special events or open house days.
– Attend a Frölunda HC game or concert to experience the venue firsthand.

While tours are not available, the arena’s central location makes it easy to see from the outside, and nearby attractions like Liseberg and Universeum offer additional sightseeing opportunities.